How We Work

How We Work

By breaking the process down into steps you are in control of how much you want us to do and how much you want to spend.

Initial chat

You want to find out if we’re the right financial advisers to help you, to ask me questions and to make sure you understand the services we offer, what the cost of those services might be, and how we can help you.

Fact-Finding

Whatever the level of service you require, the next step will be to collect the relevant data and facts about you and your current financial affairs. We will consider your current financial situation, your objectives and the nature of the advice you would like.

Terms of Engagement

Following this meeting, we will write to you with a personalised engagement letter that confirms your current financial situation, the services we will provide and the cost of these services.

Reporting Back To You

Once you have agreed to our quote and the scope of the work we will provide for you we will go ahead with our research and analysis. This will include your current financial situation and any investments you already have. From this we can research the best options and products to match your objectives.

Meeting to Discuss the Report

We will then meet up with you to discuss the written report, explain things in more detail and answer any questions you may have.

Putting Financial Products and Policies in Place

Assuming you accept our recommendations and want to proceed, we will provide you with a separate fee quote for implementation before we proceed. This will involve completing all the paperwork with you and chasing the applications through to completion. We will keep you informed throughout the process.

Staying on Track – Regular Review Meetings

Once your plan/policy/pension is in place, or your investments have been made, it is a good idea to make sure that everything is on track. At the outset, we will have agreed the level of ongoing service you require. This could include regular review meetings or access to an advisor as and when needed.

Fair Fees

At Leabourne, we’re open about the way we charge. We will provide you with a clear fee proposal that you will need to agree before we commence any work for you.

The fee proposal is based on the complexity of the task and the time it is likely to take. The tables below will give you an indication of the possible cost of each piece of advice.

The way we charge also makes us very different to most other advisers. The normal ‘fee’ basis used by advisers is to charge 3% of your pension or investment for any initial work. How much you pay is therefore very dependent on how much you have to invest. You may not even be aware of the ’fee’ as it usually comes directly out of your pension or investments.

At Leabourne we are happy to facilitate taking the fee from your investments, but it would only be for the agreed amount. We usually advise clients that the direct fee is better for them as it allows their investments/pensions to grow from a higher starting point.

Advice Fee Range
Untangling Your Finances £500 – £750
Savings and Investment Strategy £600 – £1,200
Pension Savings, Forecasts and Advice £1,350 – £1,850
How to Take your Retirement Income £1,350 – £2,200
Pension Consolidation (two pensions) £750 – £900
Protection Advice £500 – £750
Full Financial Plan £1,850 – £2,750
Implementation Fee
Setting up a Personal Pension or SIPP £375
Consolidating Pensions £500
Setting up a SIPP with Commercial Property £1,050
Setting up an Annuity £450
Setting up an Income Drawdown Pension £650
Setting up an ISA or General Investment Account £375
Setting up a bond or GIA within a Trust £750
VCT’s or EIS’s £1,100
Setting up a life assurance policy £750
Setting up a Critical Illness or Income Protection Policy £1,000
Setting up a Care Fees Plan £1,500

If you require advice that includes a specific product recommendation, then you will not need to pay VAT whether or not you take up our advice. If you require more general advice that does not include a specific product recommendation, then VAT will be chargeable.  We will ensure you are clear about how this will impact you before we undertake any work on your behalf.

Some Examples and Comparison with other Financial Advisers

To help you make the right decision for your financial future, see below examples of how you could be charged.

Example One. You have 4 different pensions. You’d like to know if they will provide for you with enough income in retirement. You also want to know whether to consolidate them into one and if so which one.

Leabourne Fees are based on time Most other advisers fees are based on a % of your investment
Step One: Assess likely income from the 4 pensions and compare with income needed £1,350 The value of your 4 different pensions is £150,000
Step two: Assess whether to merge the pensions and how £1,200 The adviser will usually charge a fee equivalent to 3% of your investment
Step Three: Merge the pensions £500 This will come out of your pension ‘pot’
Total Cost £3,050 £4,500

Example Two. You are about to retire and need advice on which is your best retirement option – buying an annuity or some form of flexible drawdown. You will then need help setting up the chosen option.

Leabourne Fees are based on time Most other advisers fees are based on a % of your investment
Step One: Compare possible income with each option and recommend the best solution for your circumstances £1,800 The value of your 2 different pensions is £100.000
Step two: Setting up either an annuity or an income drawdown plan £650 The adviser will usually charge a fee equivalent to 3% of your investment
This will come out of your pension ‘pot’
Total Cost £2,450 £3,600

Fees for On-going Support

Once your plan/policy or pension is set up and in place, or your investments have been made it is a good idea to make sure that everything is on track with regular review meetings. At the outset we will have agreed the level of on-going service you require. This could include regular review meetings or access to an adviser as and when needed.

As with our initial fee, we base the cost of each of the support options on the number of hours we estimate that we will spend on each review and other forms of contact with you.

Support Options Offered by Leabourne

Service Classic Premium Ultimate
Annual Financial Review Report
Annual Review Meeting
Findings & Recommendations
Ongoing Provider admin
Ongoing telephone support
Ongoing email support
6 monthly interim review report
6 monthly review meeting
6 monthly findings & recommendations
Market monitoring
Personal telephone alert
Annual Cost including VAT £1,080 £1,368 £2,520

Cost of the Support Options, if requested on an ad-hoc basis

Service Classic Premium Ultimate
Ongoing Support – Annual Cost including VAT £1,080 £1,368 £2,520
Cost of Receiving the same benefits on an ad-hoc basis
Ad-hoc Cost of Annual Review preparation, meeting and follow up £950 £950 £950
Ad-hoc cost of Ongoing provider admin and e-mail and telephone support – (based on 3 hours) £450 £450
Ad-hoc cost of 6 monthly interim review report, meeting and follow up £800 £800
Market monitoring, personal telephone alerts and more regular e-mail and telephone support £1,800
Annual Cost on an Ad-hoc basis including VAT £1,680 £2,640 £4,260
Saving with Retainer Package £600 £1,272 £1,740

Comparison vs Financial Advisers who charge as a % of investments

Most advisers charge for on-going support by taking a % out of your investments or pension. The fee is usually between 0.5% and 1%.

In the tables below we show the difference in cost for clients with different sized investment portfolios or pensions.

Your Pension or Investment Portfolio has a value of £150,000

Service Leabourne Most Advisers charge a % of investments
0.5%
Most Advisers charge a % of investments
1.0%
Classic – Annual Cost including VAT £1,080 £750 £1,500
Premium – Annual Cost including VAT £1,368 £750 £1,500
Ultimate – Annual Cost including VAT £2,520 £750 £1,500

Your Pension or Investment Portfolio has a value of £250,000

Service Leabourne Most Advisers charge a % of investments
0.5%
Most Advisers charge a % of investments
1.0%
Classic – Annual Cost including VAT £1,080 £1,250 £2,500
Premium – Annual Cost including VAT £1,368 £1,250 £2,500
Ultimate – Annual Cost including VAT £2,520 £1,250 £2,500

Why Choose Us

Leabourne Financial Advice was founded by Sarah Pohlinger who brings her experience of 25 years as a top London investment manager, investing in share markets, managing pensions funds and unit trusts. This experience has given her a real depth of knowledge that only a few advisers can offer.

It also gave her a real understanding of risk. This is really important when finding the right solutions for you. How much risk you are willing to take and can afford to take are key components of the advice process.

Sarah holds the Diploma in Regulated Financial Planning and has additional qualification in mortgage advice, equity release and care fees planning, along with a BSC in Business Administration from the University of Bath.

Another reason to choose Leabourne is that our advisers are based just off the high street in Hertford, less than 1 minute walk from Gascoyne Way Car Park, meaning it’s easy to reach us when you want to come in for a chat.

What We Do

Maybe you know you need to do something with your finances but you just don’t know where to start. Or everything you have is in a mess and there’s paperwork all over the place.

We can help you make a start by ‘untangling’ your paperwork. Our financial expert can look through everything to work out what products and policies you’ve already got and what they mean for your current and future financial situation.

Savings and Investment Planning and Advice

  • Work out a regular savings and investment plan.
  • Check your investments are suitable for you and in line with your attitude to risk.
  • Make sure that any product charges are as low as possible.
  • Maximise all available tax advantages and tax allowances.

Pensions, Savings Forecasts and Advice

Pensions can seem quite daunting: terminology can be difficult to understand, and tax advantages frequently change.

  • We can help develop a tax efficient savings plan for retirement.
  • We will always check the affordability.
  • Make sure product charges are low and that they are not eating into your returns.
  • Pensions advice when going through a divorce
  • Answer any questions: ‘Will I be able to retire early?’ ‘How much income might I have in retirement?’

Retirement Choices – how and when to take your pensions

  • Advising you on the choice of retirement options
  • Review pension choices in light of any other savings, your state pension and income from property
  • Look at the most tax efficient options for your specific circumstances
  • Advise on other implications such as inheritance tax planning and death benefits.

Pension Consolidation

  • Is it advisable to consolidate your pensions?
  • Which pensions can be transferred without penalty?
  • Which pension is the best one to transfer to?

Financial Plan

For those clients who need a complete financial strategy, we offer a bespoke, personalised plan to help you see where you are today and the steps you need to take to meet the goals and objectives you want to achieve in the future. It provides you with a financial roadmap.

Investment Management

For clients who would like their investments managed on a discretionary basis, as part of the MVAM team, we can offer a range of portfolios designed around different risk profiles. Where some advisers would utilise a third party to do this, we can do it in-house. This saves you both time and cost and gives you direct access to your investment manager who has the experience to invest directly into the markets on your behalf.